As your trusted local florist in Gidea Park, we are dedicated to delivering the freshest, highest-quality flowers to both homes and businesses throughout the community. We carefully select and arrange our blooms to ensure they arrive in beautiful condition, offering a freshness guarantee on every order. Our team takes pride in providing you with flowers that reflect our commitment to excellence and customer satisfaction.
If your flowers or floral arrangement arrive in a damaged condition, we want to put things right as quickly as possible. Please check your order upon delivery. Should you notice any damages or issues, contact us with details and a photo of the item within 24 hours of receipt. This helps us to swiftly assess the situation and offer a satisfactory solution without delay.
Every order is covered by our fresh flowers guarantee. Our arrangements are crafted to last a minimum of five days when cared for according to the flower care instructions provided. If your flowers begin to wilt or deteriorate within this freshness window, despite following the care tips, please let us know immediately. The guarantee helps ensure our customers always receive the long-lasting quality they expect from a reputable Gidea Park florist.
Your satisfaction is extremely important to us. In the rare event that your flowers are damaged on arrival or do not meet our freshness guarantee, we offer the following options:
Please note that any claims regarding damage or lack of freshness should be made within 24 hours for damage, and within the five-day freshness window for quality concerns. We may request photographs to help us resolve your claim promptly and maintain our high standards.
If you have a complaint about your flowers, our service, or your experience with Gidea Park Florist, we want to hear from you. Your feedback is essential for us to continue serving the Gidea Park community with excellence. Please reach out using our contact form or by visiting our shop in person. We aim to respond to complaints within 48 hours, fully investigate any issues, and keep you informed throughout the process until a resolution is reached.
Our reputation as the local florist of choice in Gidea Park is built on trust, reliability, and a true passion for beautiful, fresh flowers. We take customer care seriously and strive to ensure every arrangement brings joy and satisfaction. Households and businesses across Gidea Park return to us time and again for fresh blooms and a hassle-free shopping experience. Thank you for choosing us for your floral needs!
Please fill out the form below to send us an email and we will get back to you as soon as possible.
